Your privacy is critically important to us. At Eye Concepts,we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
Eye Concepts Pty. Ltd. (“Eye Concepts”) operates several websites. It is Eye Concepts’ policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Eye Concepts collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Eye Concepts’ purpose in collecting non-personally identifying information is to better understand how Eye Concepts’ visitors use its website. From time to time, Eye Concepts may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Eye Concepts also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Eye Concepts does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to Eye Concepts’ websites choose to interact with Eye Concepts in ways that require Eye Concepts to gather personally-identifying information. The amount and type of information that Eye Concepts gathers depends on the nature of the interaction. In each case, Eye Concepts collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Eye Concepts. Eye Concepts does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Eye Concepts may collect statistics about the behaviour of visitors to its websites. For instance, Eye Concepts may monitor the most popular searches on the site. Eye Concepts may display this information publicly or provide it to others. However, Eye Concepts does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Eye Concepts discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Eye Concepts’ behalf or to provide services available at Eye Concepts’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Eye Concepts’ websites, you consent to the transfer of such information to them. Eye Concepts will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Eye Concepts discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Eye Concepts believes in good faith that disclosure is reasonably necessary to protect the property or rights of Eye Concepts, third parties or the public at large. If you are a registered user of a Eye Concepts website and have supplied your email address, Eye Concepts may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Eye Concepts and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Eye Concepts takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Recording of calls
Eye Concepts records all calls to and from the company for training purposes only.